ohmycity / PRIVACY
Privacy policy
Your journeys stay in your hands.
Updated September 17, 2026
About this policy
This policy explains how information is handled in the ohmycity app, on the website and when you contact support. For privacy questions, email albertaz1992@gmail.com.
Travel records stay on your device
Cities, wishlist status, pass-throughs, visits, stays, dates, notes, collectible claims and preferences are stored on your device to display your collection, maps, timeline and statistics. There is no app account, developer-operated cloud sync or in-app iCloud sync. The content server does not receive these travel records. System device backups and files you save are managed by their respective systems or services.
Maps and city search
Online maps, extended city search and location lookups use Apple mapping and geocoding services. Relevant search terms or selected places are sent to Apple. Bundled directory searches can run on your device. The app does not track your location in the background or continuously track your movements to award badges.
Purchases and restoration
Apple StoreKit handles Pro payments and purchase restoration. The app verifies transaction results to determine paid access and does not receive payment-card details. Apple handles account, payment and refund information under its policies. Data backups do not contain credentials that restore Pro.
Content downloads and the website
When enabled, content updates download city catalogs and artwork without uploading visits or notes. The website and public content are planned to use Cloudflare hosting. Requests to these services send an IP address, request time, URL and necessary device or browser information for delivery and security. There is currently no advertising tracking, third-party analytics or developer-written request-body logging. Production hosting and log-retention settings are not yet enabled; this section will be updated to reflect the actual setup before public services open. Provider policies are linked below.
Support email
The website has no waitlist, account or email-collection form. Browsing does not collect your email, and support links only open your own email client. Email sent to our Gmail address is used to respond, resolve requests and meet necessary legal obligations, not sold or used for advertising. Email providers may process information outside China. Do not send identity documents, card details or unnecessary sensitive information.
Retention and deletion
Travel data remains until you edit it, delete it or uninstall the app. Deleted visits retain minimal deletion markers to prevent old backups from restoring them; notes and place details are removed from current records and new backups. This is not a promise of forensic erasure from device storage. Old backups, shared images, system backups and copies received by others must be managed separately. Support email is kept only as needed to handle requests and necessary legal obligations; contact us to request deletion.
Your choices and requests
You can leave notes blank, avoid online search, choose not to share and manage Photos permission in system settings. Contact us to ask about, access, correct or request deletion of information you sent, or withdraw consent where applicable. We may request only the verification needed to handle your request. The developer cannot directly inspect, change or recover travel records held only on your device.
Minors and policy updates
Minors should use the app with a guardian and have appropriate authorization for purchases. Do not send children's sensitive information to support; contact us if information was sent by mistake. Material changes to features, providers or data practices will be reflected here with a new date, with additional notice or consent where required. This policy does not limit rights provided by applicable law.